Reference

How ceriabet slot Handles Your Personal Data

At ceriabet slot, your personal data belongs to you — we collect only what we need to run your account, process deposits through DANA, OVO, GoPay and QRIS…

Data collected only for account operationDANA, OVO, GoPay & QRIS transaction records securedYour right to access or delete dataNo data sold to third partiesContact us 24/7 to update your records
Explore Lobby Read FAQ
ceriabet slot How ceriabet slot Handles Your Personal Data
PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy

If you want to access, correct, or remove your personal data from our systems, our privacy support team is available around the clock — 24 hours a day, 7 days a week — through the three channels below. Whether you are in Semarang or anywhere else across Indonesia, expect an initial response within two business hours and a full resolution within three working days.

Team online

Live Chat

Open the chat widget inside your account dashboard. Our privacy team is on duty 24/7 and can locate your data record, confirm what we hold, and begin a deletion or correction request on the same conversation.

Email Support

Send your data request to our dedicated privacy address listed in your account settings. Include your registered phone number so we can verify your identity before making any changes to your stored profile.

In-Account Request Form

Navigate to Account Settings, then select Privacy & Data, then choose Request Data Review. The form routes directly to our compliance team and generates a reference number you can track in real time.

DATA HANDLING PRACTICES

Six Ways We Protect Your Account Data

Protecting your information is an operational commitment, not a checkbox. The six practices below cover how your data moves through our system — from the moment you log in to the moment…

End-to-End Encryption

Every data packet exchanged between your device and our servers is encrypted using TLS 1.3. This applies to login sessions, account updates, and every payment event — DANA top-ups, OVO cashouts, and QRIS scans included.

Cookie Transparency

We use session cookies to keep you logged in and analytics cookies to understand page performance. You can review and withdraw cookie consent at any time through the Cookie Preferences panel in your account settings.

Account Security Alerts

We send an immediate notification to your registered email or phone whenever a new device logs into your account. If you do not recognise the login, the alert contains a one-tap block link to freeze access instantly.

Data Retention Limits

Inactive account data is flagged for review after 24 months of no login activity. We notify you before any archiving action and give you 30 days to reactivate or request full deletion where local law permits.

No Third-Party Data Sales

We do not sell, rent, or trade your personal information to marketing companies or data brokers. We share data only with payment gateway partners — such as the processors behind DANA and GoPay — strictly to complete your transactions.

Designated Privacy Officer

We have a named internal Privacy Officer who reviews all data-access and deletion requests. Every request receives a case number and a written response within three working days, confirming what action was taken on your record.

What You Ask Us About Privacy

The questions below reflect what you actually ask our support team about your data rights, cookie settings, payment records, and how to update or remove your information. Each answer reflects the actual steps our team follows — not generic policy language.

We collect your name, email, phone number, date of birth, and the payment reference tied to your method — for example, your DANA wallet ID or OVO-linked number. We also log device type, IP address, and login timestamps for security monitoring.

Go to Account Settings, select Privacy & Data, then choose Request Data Export. We will compile your data record and email it to your registered address within three working days. The file includes account history, payment references, and login logs.

Yes — where local law permits, you can submit a deletion request through the Privacy & Data panel or via email support. We will confirm deletion of non-essential records within seven working days, while retaining transaction logs only for the legally required retention period.

We store only the reference identifiers needed to route your payouts — not full card or wallet credentials. Full payment data is handled by our licensed payment gateway partners under their own security and compliance frameworks.

We use session cookies to keep your login active and analytics cookies to measure page performance. You can manage or withdraw cookie consent at any time via Cookie Preferences in your account settings. Disabling analytics cookies does not affect account functionality.

Contact us immediately through live chat — available 24 hours a day — or email our privacy desk with your registered phone number. We will freeze your session, review login logs, and send a written incident report within two business hours of your report.

No. We share data only with payment processors — the gateways behind DANA, OVO, GoPay and QRIS — strictly to complete your transactions. We do not sell or share your information with advertisers, data brokers, or unrelated third parties under any circumstances.

Related Pages

ceriabet slot Indonesia ceriabet slot Login About Us Register FAQ